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He also kept saying things like I was the only person having issues with their product, still not owning the issue. Being at work, he said he was going to shoot an email to me with the details regarding his top tech guy who would be calling me either tonight or tomorrow. I sat at home all day Saturday waiting and never received the call. It turns out the guy was off those 2 days. Seems like an easy thing to check and an unacceptable error when you are trying to fix an upset customer's issue. I finally get a call from the top guy and we run through pretty much the same info and same troubleshooting again.security system residential
Not to mention, most home security companies now have embraced the latest home automation technologies and are incorporating numerous features that weren’t available to the average consumer just 5 years ago. There are a lot of systems out there, so to make it easy for you, our team has done the research across all of the top home security brands and has compared everything from their features, pricing, ease of use, durability, customer service, customer reviews, brand reputation and much more to determine which systems represent the best value. When it comes to having a good experience with a security company, Frontpoint really stands out as the clear winner. Other security companies can’t even come close!Not only does it provide very good value for money, but it also offers a level of customer service that no other company can match. Their customer service is concierge level, and it’s second to none. No matter what time of day or night a customer calls in with a question or concern, Frontpoint will be ready to answer with knowledgeable, capable, and polite customer service representatives who are keen to help. Here’s a quick snapshot of some of the positives and negatives with Frontpoint:There are also a lot of options that go with Frontpoint, too, including door and window sensors, great keypads and control panels, and more. If there’s something you’re looking for in a home security system, you can probably get it with Frontpoint. You can also expect excellent customer service, an installation that’s fast and easy to setup, and a very low pressure sales approach that keeps you from feeling bothered about upgrade or additional purchases when you call in with questions or concerns. It’s a great way for the company to keep their customers feeling happy with their choice of security system. Although the technology is very advanced, it’s also very user friendly too, so it’s easy to get started once the system is installed, and then working your system is generally quite intuitive too.